iPod Classic not recognised whan connected to iTunes and related problems

Question

animalal2001 Author

Level 1

8 points

iPod Classic not recognised whan connected to iTunes and related problems

Every time I connect my iPod classic to iTunes (Windows 10) it is not recognised. iTunes then freezes after a while of trying it is recognised by iTunes. You can see every thing on the iPod but you cannot sync it.Then I have to restore the iPod but you cannot reload music etc. as the sync box has been unticked during the recent update. then you can reload all your music which takes about 8 hours. WHY! Is it because Apple do not want anyone to use their iPod Classics any more or what. 😠

iPod classic, iOS 9.3.2

Posted on May 27, 2016 7:14 AM

Reply

Answer 1

turingtest2

Level 10

278,297 points

May 27, 2016 9:35 AM in response to animalal2001

See Corrupt iPod Classic. What are the HDD stats?

tt2

Reply

Answer 2

animalal2001 Author

Level 1

8 points

May 27, 2016 9:38 AM in response to turingtest2

HI thanks for that Windows10 keeps telling me when this happens that there is a problem with the drive. At the moment it is loading 10,000 tracks But I will give it a go. Is there a possibility this could be terminal?

Reply

Answer 3

turingtest2

Level 10

278,297 points

May 27, 2016 9:41 AM in response to animalal2001

There is always that possibility. The hard drive in a classic won't last forever. The stats should give some indication as to the state of the drive.

tt2

Reply

Answer 4

animalal2001 Author

Level 1

8 points

Jun 2, 2016 4:26 AM in response to turingtest2

Hi have followed your advice results are looking like the drive is packing up. Below is the Smart Data from the iPod;

Retracts:350

Reallocs:601

Pending Sectors:26

Power on hours:207

Start stops:351

Temp:current 21c

Temp:Min 45c

Temp:Max 253c

Your comments would be greatly appreciated before I make any decision on repairing or replacing.

Alan

Reply

Answer 5

turingtest2

Level 10

278,297 points

Jun 2, 2016 6:14 AM in response to animalal2001

The iPod can cope with several thousand reallocations but any pendings can cause erratic behaviour. If these contain part of a song it isn't too bad as the device will skip on to the next track, but if part of the database or a folder is stored where it cannot be reliably read back then that will cause problems. Try reformatting the drive to release those pending sectors. The min & max temperatures probably indicate a serious crash at some point has written random data into the CMOS area.

tt2

Reply

Answer 6

animalal2001 Author

Level 1

8 points

Jun 2, 2016 6:18 AM in response to turingtest2

Thanks again for very straight forward advice and instructions. The best price for fitting a new 120gb hard drive locally is just under £100 including vat. So have re formatted the drive and have just started to reload the music. I'll let you know if it has worked for me or not.

Cheers Alan

Reply

Answer 7

animalal2001 Author

Level 1

8 points

Jun 3, 2016 6:21 AM in response to turingtest2

Hi Just to let you know I have formatted the iPod once again a fifth time in just a few days. It usually takes up to 8hrs to reload but did it this morning in just over an hour!

Smart Data from the iPod;

Retracts:360

Reallocs:687

Pending Sectors:4

Power on hours:224

Start stops:363

Temp:current 24c

Temp:Min 45c

Temp:Max 253c

I think this may mean hopefully my hard drive may last a little longer?

Alan

Reply

Answer 8

turingtest2

Level 10

278,297 points

Jun 3, 2016 6:24 AM in response to animalal2001

That's certainly an improvement. I see you still/now have 4 pendings, so I guess the next time it acts up try formatting again to see if you can clear those off.

tt2

Reply